Service/Repair Appointment

Content
3 modules
Difficulty
Intermediate
Rating
Course length
6 hours
Instructor
Eugenia Sanchez
Released
22 Aug 2025

Description

This course will walk you through how to create, manage, and update appointments. Along the way, you'll learn how the system can save time, reduce no-shows, and make scheduling easier for both staff and customers. 

Objectives

In this course, learners will: 

  • Learn how to quickly schedule service appointments in just a few clicks using the intuitive booking tool.

  • Understand how to define available resources and create planning scenarios tailored to your workshop needs.

  • Discover how to optimize resource utilization and reduce processing time with a clear overview of workshop capacity

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Service/Repair Appointment
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Added about 4 hours ago, by Nimesh
 
Added 2 days ago, by BHAGAVATHY
 
Added 3 days ago, by Ahmed Hamed
The exam questions are very generic this makes it difficult to rely on them as a meaningful assessment of practical understanding. For example, one question asks: “What is a business value associated with the customer portal?” One of the listed incorrect answers is cost saving. However, in real-life usage, enabling customers to book appointments online, approve or reject estimates digitally, and interact through the portal clearly reduces call center workload and minimizes SMS or manual communication. These improvements directly contribute to operational cost reduction.
 
Added 5 days ago, by Noor
 
Added 12 days ago, by Sakshi Priya
 
Added 12 days ago, by Pratishtha
 
Added 24 days ago, by Apurva
 
Added 27 days ago, by Zbigniew
 
Added about 1 month ago, by Piotr
 
Added about 2 months ago, by Anonymous

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