Service Resource Scheduling (SRS)

Content
3 modules
Difficulty
Intermediate
Rating
Course length
8 hours
Instructor
Eugenia Sanchez
Released
27 Aug 2025

Description

This course provides a comprehensive overview of Service Resource Scheduling (SRS), guiding learners through three key chapters: Appointment Confirmation, the Workshop Planner, and the Resource Planner.  

You'll learn how to efficiently manage service orders, allocate resources, and optimize workshop capacity using interactive planning tools.

Additionally, the course covers  SRS customization to fit the workshop’s specific operational needs.

By the end of the course, you’ll be equipped to streamline planning processes and enhance overall service efficiency.

Objectives

By the end of this course, learners will be able to:

  • Understand the core functionalities of Service Resource Scheduling (SRS).

  • Confirm appointments and create VSS orders

  • Use the Resource Planner to efficiently manage the team's schedules

  • Navigate the Workshop Planner to schedule, re-plan, and monitor workshop resources using a color-coded interface

  • Customize SRS components to align with specific workshop processes and business requirements.

  • Optimize resource utilization and improve overall workshop efficiency

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Service Resource Scheduling (SRS)
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An effective course designed to develop expertise in service resource scheduling.

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