Order Preparation - Delta

Content
3 modules
Difficulty
Intermediate
Rating
Course length
2 hours
Instructor
Eugenia Sanchez
Released
16 Oct 2025

Description

This course covers key components of the Order Preparation process: the Mobile Service Advisor (MSA) and the Dispatch Monitor.

You will learn how to handle service appointments on-site, monitor job progress in real time, and ensure that tasks are properly coordinated.

By the end of this course, you will have a solid understanding of how to streamline operations and maintain workflow efficiency throughout the preparation phase.

Objectives

By the end of this course, you will be able to:

  • Understand the core functions of the Mobile Service Advisor app for vehicle reception and service order handling.

  • Use the Dispatch Monitor to assign work, adjust priorities, and manage service orders efficiently.

  • Explore and apply customization options across all applications to tailor workflows to your operational needs.

  • Enhance workshop efficiency through optimized task allocation and streamlined digital processes.

Badges

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value') }}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved_for_selected_score_and_over')}}

{{ vm.percentage_badges[vm.selected_badge].greater_than_or_equal }}%

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value')}}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved') }}

{{ vm.helper.t('lup.gamification.learning_awards.on_course_completion') }}
1.
Order Preparation - Delta
{{ vm.helper.t('lup.courses.tincan') }}
2.
Quiz
{{ vm.helper.t('courses.exam') }}
3.
Survey
{{ vm.helper.t('courses.survey') }}
 
Added 3 months ago, by Shaheryar
 
Added 3 months ago, by Farhan
 
Added 3 months ago, by Fauziah
 
Added 3 months ago, by Mutraffin
Overall satisfied
 
Added 3 months ago, by Karolina
okok

Shopping Cart

Your cart is empty