Description
This course explores key functionalities in Vehicle Sales and Service (VSS) for advanced parts management.
You’ll learn how to manage part replacements using Super Session, monitor and validate data through the Material Information Cockpit, handle Exchange Parts and core returns, and process Parts Counter Sales with delivery integration.
By the end of this course, you’ll have a comprehensive view of how these capabilities work together to support accurate data, efficient workflows, and improved customer satisfaction in parts operations.
Objectives
After completing this course, you will be able to:
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Configure and manage Super Session rules and master data to ensure accurate and traceable part replacements.
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Utilize the Material Information Cockpit to monitor, validate, and analyze part master data efficiently.
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Execute and manage Exchange Parts processes, including handling of dirty core returns and credit management.
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Create and process Parts Counter Sales orders with delivery integration and perform related billing activities.
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Apply best practices in VSS parts management to maintain operational efficiency, compliance, and data integrity.
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