Service Master Data - Delta

Content
3 modules
Difficulty
Intermediate
Rating
Course length
2 hours
Instructor
Eugenia Sanchez
Released
17 Nov 2025

Description

This delta course provides a focused overview of the Business Partner and Customer Management functionalities available in VSS 6.0 that differ from or enhance those in DBM.

Designed for experienced DBM users, this module highlights key changes and new capabilities that support more efficient management of customer and partner data in VSS 6.0.

Through targeted demonstrations and practical examples, learners will understand how these updated features streamline customer interactions, improve data consistency, and enhance overall service operations.

Objectives

By the end of this course, learners will be able to:

  • Identify and explain the key differences in Business Partner and Customer Management between DBM and VSS 6.0.

  • Navigate and configure Business Partner master data in VSS 6.0, including roles, relationships, and contact management.

  • Utilize new or enhanced features in VSS 6.0 to improve customer data accuracy and efficiency in daily operations.

  • Apply best practices for managing customer interactions and partner records to support seamless service processes.

Badges

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value') }}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved_for_selected_score_and_over')}}

{{ vm.percentage_badges[vm.selected_badge].greater_than_or_equal }}%

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value')}}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved') }}

{{ vm.helper.t('lup.gamification.learning_awards.on_course_completion') }}
1.
Service Master Data - Delta
{{ vm.helper.t('lup.courses.tincan') }}
2.
Quiz
{{ vm.helper.t('courses.exam') }}
3.
Survey
{{ vm.helper.t('courses.survey') }}
 
Added 3 months ago, by Katarzyna
 
Added 3 months ago, by Zbigniew
 
Added 4 months ago, by Shaheryar
 
Added 4 months ago, by Fauziah
This course is ideal for beginners to learn and gain hands-on experience with VSS functionalities
 
Added 4 months ago, by Mutraffin
I love the navigation for each topic and how we can relate the function screen and the configuration screen in the video.
 
Added 4 months ago, by Farhan
 
Added 4 months ago, by Karolina

Shopping Cart

Your cart is empty