Description
This delta course provides an in-depth look at the Service Order Processing functionality in VSS 6.0, highlighting key enhancements and differences from DBM.
Learners will explore how to create, manage, and monitor service orders, with a strong focus on customization options that improve operational efficiency.
Through guided demonstrations and real-world scenarios, you’ll learn how to configure service order layouts, adjust approval workflows, and tailor system behavior to meet specific business needs.
By the end of this course, you’ll be equipped to effectively operate and adapt Service Order Processing in VSS 6.0 to support streamlined service operations and improved customer experiences.
Objectives
By the end of this course, learners will be able to:
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Identify key differences in Service Order Processing between DBM and VSS 6.0.
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Create, manage, and track service orders in VSS 6.0 using standard and enhanced functionalities.
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Configure and customize service order settings, including layouts, approval workflows, and user-specific preferences.
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Apply best practices to streamline service order handling and ensure efficient, accurate service execution.
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